Shipping Policy

Shipping Policies

California Media Solutions makes every effort to get your order to you as soon as possible. Orders for in-stock items ship the same day if ordered before 4:00 PST.Please note weekend orders, placed on Fridays after 4:00 PST will be processed on Monday. If there is a problem with your order,you will receive an e-mail within one business day to advise you about the issue and your order status.

CA Media Solutions ships viaUPS, USPS and ONTRAC. Shipping fees are calculated on a combined basis ofweight, value (for insurance purposes), and destination. Some orders areshipped in multiple parcels. We do not add additional fees on top of the shipping costs to your order if weship in multiple parcels.

Signature is required: A signature is required for all shipments upon receipt.

Drop-Ship: Drop-Ship items will be shipped to us from our supplier before being shipped to you.

Damaged or missing items upon delivery:If there is any damage to the package, or if merchandise is missing, please keep the original shipping carton and contact us immediately so we can issue a damage claim with the carrier. Please do not return the merchandise without taking this action, as it delays the replacement of the order and/or the issuance of a credit.